What our customers say about Five Oax Bathroom, Plumbing and Heating...

At Five Oax we believe that our customers' needs are at the centre of any good Bathroom, Plumbing or heating work and always make sure that they are happy with our standards and the work carried out. Keeping our standards high is something that is very important to us and we believe it shows in the level of recommendations we have. The majority of our business is from recommendations or repeat business. Here are some examples of our customers opinions of our work:

Telephone: 01279 466725

Mobile: 07831 330492

Click here to email us

Recommendations written here can only give you a glimpse of past customers' comments. When you come to us, we will generally provide you with up to date references from customers who have just had similar work carried out and who will be more than happy for you to contact them by phone to tell you how we have performed. We believe that this offers you the best form of recommendation, as it is immediate and also shows that we have many satisfied customers on an ongoing basis.

Kind regards,
John Oakes (Director)
Direct Tel: 01279 466725 / 07831 330492 Or click here to contact us for a free quotation, with no obligation on your part.


Our sincere and deep thanks for an outstanding job carried out at our property. John, not only are you a plumbing and heating engineer of the highest order, your professionalism and client engagement is among the very best we have witnessed. As such, we cannot thank you enough for giving us confidence that a project that was both complex in its various requirements, and cost a not-inconsiderable sum, will function perfectly for many years to come. It has been a pleasure to make your acquaintance and share personal histories, and we wish you and your family all good health and happiness. Jacqui and Richard - July 2024

We are absolutely delighted with the bathroom and are grateful to you and David for all the hard work and organisation involved. Your team of likeminded tradesmen has also provided an extremely smooth operation and the end result is truly wonderful. With many thanks and best wishes. Tessa and Keith - April 2024

5/5 stars - John and the team did a fantastic job of remodelling our two bathrooms, including replacing all the shower fittings, installing a bath, radiators, etc., and arranging new tiles and redecoration. They are very diligent, care about the work, and highly knowledgeable. Especially worth noting, they provided their expertise to recommend certain parts and materials in an unbiased way, in order to ensure the results are of best quality. Highly recommende. Best Wishes, C & E - November 2023

John and his son David created a stunning 5 star new shower room for us in exactly the three weeks timeframe they had promised. The design process maximised our space in ways we had not considered, with John's expertise and advice made what might be bewildering decisions a great deal; easier to make. Every tradesman who came into our home was polite, neat and highly skilled. Thank you John, David and his team for a superb professional service. Yours sincerely, Teresa and Dave - July 2023

We would like to express our sincere appreciation for all aspects of the refurbishment work that FiveOax have carried out here. The professionalism and quality of workmanship of you and your team has been outstanding throughout the works and we are extremely happy with the final result. During our initial discussions with you about what would be possible to transform our dated bathroom and ensuite facility you explained that what might ultimately be possible to achieve the best results with this particular refurbishment could only really be established once the initial dismantling phase of the work commenced. This obviously required a fair amount of thinking, planning and decision making to be made as the work progressed but the end result is very pleasing. Thank you for your professionalism and patience in guiding us through this. It has been a real pleasure to have FiveOax dismantle and re-construct a major component part of our house. Never though we would be able to say something like that about having 'building work' carried out in our home! Colin and Liz Bishop's Stortford - June 2023

John, thanks again for the efficient brilliant service re bathroom ,plumbing and decorating stuff! Please thank all the team they have all been so lovely to have here Sarah and Chris Bishops Stortford - March 2023

Thanks John. All paid and thanks again for your excellent work. We will miss having you and David around the house! Stewart - January 2023

We instructed John and his team at FiveOax to overhaul and refurbish our 3 bathrooms and an adjacent office. It was an ambitious, large-scale project, but we felt that we could trust John to project manage the entire project in a seamless, efficient fashion. What attracted us to John initially was the depth of his experience (over some 30 years) and the fact that he was able to offer guidance on what would work best, thereby ensuring that the design of the rooms optimised their full potential and functionality. We wanted to be led by an expert, and John had, at his fingertips, a team of highly professional, skilled and courteous tradesmen (including plumbers, fitters, tilers, electricians, plasterers, decorators and floor layers), all of whom were a pleasure to work with, as well as a whole range of trade contacts for the sourcing of the actual fixtures and fittings. John allowed the design to be fluid and flexible, depending on what was unearthed as the old bathrooms were stripped out, yet, at the same time, was able to cover considerable detail in his quotations so that we didn’t feel that we were being confronted with unexpected or hidden costs. The team also had a real “can do” attitude at all times; so much so that we felt that the men even enjoyed the challenge of something a little different and took a real pride in the job (e.g. the incorporation of large, bold marble effect tiles on key walls, which involved considerable skill in lining them up and matching the pattern so as to create a beautiful, fluid feature). The team also went to considerable effort daily to keep the house clean and tidy as the works progressed, which was a noted detail that made everything much less stressful. The project was finished within the anticipated timescale and in accordance with our budgetary requirements. Importantly, we felt that all the necessary personnel were on site when they needed to be (so that there was no waiting around or disruption to the programme at all). John’s constant communication was also much appreciated throughout, explaining what was planned and targeted for each day. We are thrilled with the finished result in all rooms and would have no hesitation recommending FiveOax wholeheartedly. - Karen, Bishop's Stortford October 2022

I just wanted to leave a review for your website and to thank John and David for our amazing bathroom.John and his team were amazing from start to finish. They helped with the design of the bathroom giving my wife and I sensible advice on what would and what would not work (which we needed) and we are delighted with our dream bathroom. Honestly, do not hesitate to contact Five Oax if you are thinking of installing a new bathroom. It was a pleasure to deal with John and his son David, really nice guys who really do care about delivering for their clients. - Terry, April 2022

John and his team at Five Oax did a fantastic job of renovating our bathroom. The quality of the workmanship and bathroom equipment supplied is excellent and, along with the ideas they provided, made it a really collaborative experience. On top of that the way they respected our house and the commitment to ensuring that at the end of each day they left us in good order was much appreciated. We now have a bathroom that we love, works for us and is just a pleasure to use.- Karen, Sawbridgeworth February 2022

Hello John,just wanted to thank you and your team for the first rate work you have all achieved in our new bathroom.You really have made a silk purse out of a sows ear!- Gill, Bishops Stortford December 2021

Thank you John for our new bathroom. It is far and away the best bathroom that we have ever had! We would also like to say how impressed we were with the professionalism of you, your son David and the rest of your team. The attention to detail was meticulous, the advice good and the willingness to “go the extra mile” much appreciated. Thanks again, and we would have no hesitation in recommending you to others. - David & Jill, Elsenham November 2021

John and his team have transformed our ensuite shower room from a dated, tatty shell into a lovely space that we no longer avoid! Throughout the makeover John was always on hand to offer advice and continually updated us with what had been done and what were the next stages. His team were very friendly and professional throughout. We would definitely recommend John and his company to anyone who wants a job well done. - Craig & Donna, Henham, Essex September 2021

Just had first shower in our new bathroom and it was LOVELY! Thanks you so much and please pass our thanks on to your whole team who were all fantastic. - Pauline and Andrew May 2019

John,invoice paid.Thank you for a really good job. Special thanks to Lloyd for his high quality work - Regards John May 2019

Delighted with the service. Good to find a real pro with lots of diverse skills, not just a plumber. John is the whole package. Amazing in a few hours work and time for good chat as well. Beyond impressed. Great guy and great thinking, great solutions - Tom May 2019

Hi John I cannot thank you enough for helping me with boiler and getting it working just before Christmas!!! We haven’t seen or spoke to each other for ages,but you went out of your way to help- Massive thanks mate Johnny December 2018

Was very pleased with the new boiler and very complimentary about how hard and long your son David worked at it Radiators have never been so hot!! Thanks for your swift action again. Mrs M December 2018

Hi John - Thanks very much for the invoice and for your excellent advice and support throughout the whole process. We are extremely pleased with the finished kitchen and would like to thank all the team for their hard work and high standard of finish. You have a great team of skilled people. Thanks also for improving the central heating system and averting problems that would probably have happened very soon! As we said, we would love to show everyone the finished results. All the very best, Heather and David December 2018

I been a few weeks since you finished my parents bathroom in Henham and I have just returned from being with them this weekend. I have had time to take a look around at the finished article and I am very pleased with the results and standard of finish. I know the start date was put back a few times, due to my father sadly having some step changes in his illness and the logistics around that, but I really appreciate you sticking to the timescale that you arranged with my brother and getting the work completed as swiftly and hassle free as possible. You wouldn't even realise that the position of the bathroom door has been moved. It has worked out just as we discussed many months ago when I met with you back in July last year and would you please pass on my thanks to your team since I know my Mum is very pleased with the final result. Many thanks John, Paul Laycock February 2018

Many thanks to you and your team for your skill and hard work plus 'can do' attitude! Will definitely recommend you to friends and family. Helen & Vernon, October 2016

Very many thanks for the good work that you and your assistants, particularly James, have done when carrying out the refurbishing of the bathroom and toilets. John R, October 2016

Thanks for your help today in setting up the boiler and your very neat and professional workmanship of the copper pipe work before lagging to boiler. Geoff, Bishop's Stortford October 2016

We are delighted with our new bathroom, it brings a real touch of luxury to our house! Clare, October 2016

Many thanks for you and your team's work, we are very pleased with the shower room. I will transfer the remaining balance to your account tomorrow. Richard Hatfield Broad Oak, Essex September 2014

All that remains to say, is thanks very much to you, Lloyd and the other guys who have worked on our bathrooms over the last 6 weeks or so (please pass on our regards to them). We are very pleased with the result - a real transformation from what we had before - and achieved with the minimum disruption in a pretty short period of time. I also appreciate your approach to working with us throughout I am sure you deal with customers who are keen to get involved all the time - but I am grateful you were always prepared to hear what we were saying and respond positively to address any of our concerns. Simon Bishop's Stortford, Herts June 2014

Can I now say thank you to you and your team for the outstanding job that you have done for us.James has been just brilliant and his attention to detail has been amazing. Although we have thanked him personally please pass on our further appreciation to him. Thanks also to the other members of your team.Chris Elsenham, Essex May 2014

Many thanks to you and your team for transforming our bathroom; we are very pleased with it.Please pass on to David and James our thanks for their hard work; James in particular as he did most of it. He made the whole process as easy for us as he could and we are impressed with the standard of his workmanship. Jim Bishop's Stortford, Herts April 2014

Can I say how pleased we are with the bathroom - just what we wanted - thanks in no small part to your design! Please also pass on our thanks to the rest of your team, all very skilled at what they do and friendly with it.We'd be very happy to recommend you should you wish. Richard & Kate Bishop's Stortford, Herts April 2014

When considering the many difficulties you had to overcome Jean and I cannot thank you and your team enough for the beautiful bathroom you have achieved. Our sincere thanks to you personally not only for the quality of finish, but without your vision and imagination in the overall design this bathroom would not have been possible. It will be our pleasure to recommend FiveOax Ltd without any hesitation. Derek & Jean Bishop's Stortford, Herts January 2014

Thank you for a great job carried out in a most professional way. Advise freely given which was most helpful.Chris was outstanding with his customer service, most refreshing in today's world. Derek Bishop's Stortford, Herts October 2013

We're on count down now as to when we can use our fabulous new bathroom we're ALL very excited and we can't decide who gets to use what first, think we'll just have to fight it out!!!You'll be pleased to hear I've sprayed the shower as you told me to John and haven't moved all our tutt back in........... yet!!!Thanks SO much to you all. I was dreading having the bathroom done, but I still can't believe how smoothly the whole process went and how little it impacted on our lives and how AMAZING it all is!! Elaine Elsenham, Essex September 2013

Finally I would just like to thank you for doing the bathroom, the quality of finish is superb. We have had the neighbours round to look at it and one neighbour who only had her bathroom replaced last year, wants to have one like ours. Steve & Lyn Elsenham, Essex September 2013

Our thanks to David for a good job, coping with yesterday's rain and not getting the house dirty!! David Bishop's Stortford, Herts September 2013

We wanted to express our thanks for the work you have done replacing our bathroom and en-suite. The work you and your team have done is exceptional, the attention to detail is amazing and we are extremely pleased with the results. We have also been hugely impressed with your customer service, everything has run incredibly smoothly. We would be more than happy to recommend you to others. Please extend our thanks to everyone on your team, especially James. Liz & Mat Bishop's Stortford, Herts August 2013

Thanks for the fantastic job you guys have done, especially to Dave, he really worked hard, such a trooper!Also thank you to you all for coming in so quick to help Brian and I to move into our new home. Vicky & Brian Bishop's Stortford, Herts March 2013

Having now had my new bathroom installed and in full use I wanted to take the opportunity to write and thank you for the excellent work you have carried out. The level of workmanship is of the highest standard and we cannot not thank you enough. We would also like to thank you for carrying out the additional work that became apparent as the work progressed and for still finishing on time. It would be wrong of me to write and not make a special mention of James who completed most of the work, he is a true professional working to high standards and fully understanding the needs of the customer, being on time and cleaning up as he went along, well done and thank you. Once again our sincere thanks, we wish you every success for the future you deserve it. Mr and Mrs C

Thank you so much for coming to fit our new hot water cylinder so quickly. Terry was such a lovely man and please pass on our gratitude. It was lovely meeting him and he left everything spotless! Mr and Mrs S

We're really pleased with our new bathroom, it looks like a totally different room, the finish is excellent as always, please pass on our thanks and appreciation to James. Mr A.

We are both thrilled with the bathroom, it receives lots of compliments from our house guests and we know that this is because the finish is so impressive. It was definately worth listening to all of your advice regarding the layout and sanitaryware. We wouldn't hestiate to recommend Fiveoax and use their services again. Special mention has to go to James and all the hard labour he put in. He was professional and polite throughout and we were sorry to see him leave at the end of the project. Thanks again. Lois & Matt

Thank you very much for the work that you did and I will happily recommend Fiveoax in the future to family and friends. Ms M

Dear Sirs, a note to thank you and your engineers for the kind attention given to work carried out at our home recently. We were very pleased with the courtesy, efficiency and respect shown to our premises during this work.
Yours faithfully F&P

Dear John, Thank you and your team for helping me make my dream bathroom a reality. You all worked so efficiently and hard doing a great job, I am so pleased with it. Have a drink from me!
Many thanks Sue

I would like to thank you and your team once again for prioritising the work on the boiler and in anticipation of receipt of the Landlords Safety Certificate and invoice detailing the breakdown of work completed.

Finally, you will be interested to know that I spoke to Mrs Young (the tenant) to check all was ok and she could not praise you and the gents who worked in the house enough. She even commented on how impressed she was that you took your shoes off! She said that you wouldn’t have known you were there and that she really appreciated the clean up afterwards and the efforts made to restore the heating as fast as you did.
Thank you once again. Stephanie B.

Dear Lloyd, James, Neil, David and of course John! Thanks so much to you all for such a fantastic job - we're absolutely delighted with the bathrooms. You have been a pleasure to have in our house.
Keep busy and thanks again! GW Bishop's Stortford

Thank you for your hard work on our new house. Your work was of a good standard and your staff were always friendly and helpful from the start.

We picked you from one of five companies that we looked at for our new heating installation and out of all of them, it was clear that you were the right choice, with reasonable prices and good recommendations. The speed of installation, your workmanship and after sales care has borne that decision out and we wouldn't hesitate to recommend you to others.
Peter S Bishop's Stortford

John, I wanted to write you a letter to say how pleased Karen & I are following the work you have undertaken at our house, (Boiler replacement & heating system upgrade with new radiators where required). You and your company have been professional at all times, the advice you gave was first class and also the fact we have a baby on the way you have been more than accommodating in fitting us in your busy schedule working with other trades, ensuring our total building work was finished on time prior to babies' arrival.

Once again, thank you for all your help and if your could pass on our thanks to David who carried out a majority of the work we required we would appreciate that. We will certainly be calling you again for any other domestic heating or bathroom needs we may have in the future and also, I will be personally recommending Five Oax to anyone I know requiring plumbing work.
Many thanks. Chris & Karen M